Terms & Conditions

Fill out the submission form carefully! If I cannot find your username or e-mail due to inaccurate contact info/typos, your test might be delayed. 

Please reach out to me via Instagram: @its_madelinethereal or e-mail: info@themadelinebrand.com after you submit your form & payment. Instagram preferred! *Please note: I generally do not reach out first due to privacy reasons; however, this is left to my discretion.

​

I do NOT reach to your partner with my profile @its_madelinethereal. That page is for my girls only! I do not accept friend requests from any guy on there unless I know them in person and they are friends of mine. Also - one of the first steps in my Loyalty Test is to block your man's username on my TikTok profiles AND my IG: @its_madelinethereal. So make sure you provide their usernames to me on the form! 

 

Please understand that I am doing my best to get to everyone as quickly as possible! There is only one of me, but when you submit & pay you have my guarantee that I will start your test. If, due to unforeseen circumstances, that doesn't happen - a full refund will be provided to you. Please note, I do not offer refunds once a test is started.

'Starting a test' means I will have done one or more of the following; send a friend request/follow request, send a direct message (multiple if necessary),  like/comment on a photo, story, or post. I'm here to get the information you're looking for. You will be notified before I start the test and again once I start the test.
In the event that the communication capabilities are restricted on platforms such as Instagram or Facebook, priority will be given to those who have paid for expedited services. If it is not possible to initiate the test due to platform restrictions, but reasonable efforts have been made within the given timeframe, this will be considered as compliance within the guidelines for starting your test therefore negating any right to the refund policy. Under these circumstances, no refunds will be issued.
 

In the majority of tests (when adequate & correct information is provided to me), I'll reach out to your partner within 72 hours, but it can take up to a week. 

​

With expedited fees of $100+ you will have your test started within 24 hours of contact between us (provided that all necessary and accurate information is given from you).

 

Tips will help push you to the top of the priority list! Naturally, the higher the tip - the higher the priority. 

 

I do not guarantee the test to be completed within a certain amount of time as there are certain variables out of my control. However, I do my best to get the test completed as soon as possible while maintaining the integrity of my process. If your significant other is overly cautious or suspicious - please be aware it might carry on for a few slow days to establish trust and build rapport. On TikTok, I give you a short-form version of these tests, but some have taken days, weeks, or, even months (rarely) to complete.

 

I will always be considerate of your advice/suggestions, but please also be respectful of my process. I have a proven method and it is highly effective.

 

If your test is carrying on longer than expected due to unforeseen circumstances OR if you have multiple specific requests on timing, messaging, etc., additional payment may be requested. My goal is to help you get the answers you DESERVE. My process takes time, effort, care, nuance, and I am always fair with pricing.

 

You can call a stop to this at any time. Once you’ve seen what you need to see from your significant other (engagement, lack of engagement, picture exchange, etc.), he will be blocked immediately & there will be no further contact unless you want me to leave your partner unblocked to see if there is any additional outreach/discourse in the future. *There actually have been some cases where the significant other will message me after months of no discourse between us.

​

Please note some requests may be denied based off legalities and/or discretion of myself, The Madeline Brand LLC. 

​

This is all confidential & 100% anonymous. Under NO circumstances will I release any personal information about you.

​

Discreet Billing is always provided for: credit card, debit card, Apple Pay or AfterPay billing and will appear as: “TMB Beauty”. Your significant other will never be notified by me about the service of the loyalty test being purchased.

 

I will never post to any of my social medias about the outcomes of the loyalty test without explicit permission from you ♥️. 

 

PLEASE MUTE ALL NOTIFICATIONS FROM ME in order to ensure the best outcome! I am not responsible if your significant other sees any communication between us.

 

We’ll be in constant contact via my private Instagram and I will send screenshots of conversations in progress. Contact from me might be delayed if I have not received any response or engagement from your significant other.

If you reach out to me on Instagram and have not made contact with me in the desired amount of time, please e-mail me for urgent matters at info@themadelinebrand.com.

​

Lastly, I truly care about your unique situations and will always do everything I can to get you the answers and information you're looking for. I will go above and beyond to ensure that you are taken care of, and will always act in your best interest and to the best of my abilities and in the spirit of these Terms & Conditions ♥️. 

​

Xx Madeline

​